Privacy Policy

Information We Collect

When you register or interact with 77bda, we may collect the following categories of personal information:

• Identity information: full name, date of birth, username, and government-issued ID for account verification purposes.
• Contact information: email address, phone number, and residential address (city, district, division within Bangladesh).
• Financial information: payment method details (e.g., bKash wallet number, Nagad account, Rocket account), transaction records, deposit and withdrawal history.
• Technical data: IP address, browser type, device type, operating system, session timestamps, and pages visited during your 77bda session.
• Gameplay data: games played, bets placed, wagering history, bonus utilisation, and session durations to support responsible gaming monitoring.

We collect only the information necessary to operate, secure, and improve the 77bda platform. We do not collect sensitive data beyond what is required for account management, payment processing, and regulatory compliance.

How We Use Your Information

The personal data we collect is used for specific, legitimate purposes. We process your information only when there is a lawful basis for doing so. The primary uses are:

• Account creation and management: setting up your 77bda account, verifying your identity (KYC), and maintaining your profile.
• Payment processing: facilitating deposits and withdrawals through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported methods in Bangladesh.
• Customer support: responding to your queries, resolving account issues, and providing 24/7 assistance via our support channels.
• Platform improvement: analysing usage patterns, crash reports, and gameplay data to enhance the 77bda product experience for all players.
• Responsible gaming: monitoring gameplay data to identify unusual patterns, offer proactive self-exclusion prompts, and uphold our duty of care to players.
• Marketing communications: sending you bonus offers, seasonal promotions (e.g., Eid, Pohela Boishakh, BPL season specials), and platform news — only if you have opted in to receive them.

Payment Data & Financial Information

When you make a deposit or request a withdrawal at 77bda, your payment details are processed through our trusted payment partners. We support bKash, Nagad, Rocket, Upay, and major bank transfers from institutions including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Full payment credentials (such as mobile banking PINs or bank passwords) are never stored on 77bda servers — they are handled exclusively by the respective payment gateways using their own security protocols.

We retain transaction records (amounts, dates, payment method type) as required for account history, dispute resolution, and compliance obligations. These records are kept securely and accessed only by authorised 77bda staff with a legitimate operational need.

Sharing of Information

77bda does not sell, rent, or trade your personal data to third parties. We may share your information in the following limited circumstances:

• Service providers: trusted vendors who help us operate the platform, such as payment processors (bKash, Nagad), KYC verification services, cloud hosting providers, and customer support platforms. These partners are contractually bound to handle your data with the same level of care as 77bda.
• Legal obligations: when required by law, court order, or regulatory authority, we may disclose information to the relevant body. We will inform you of any such disclosure unless prohibited by law.
• Business transfers: in the event of a merger, acquisition, or sale of 77bda assets, your data may be transferred to the new entity, subject to the same protections described in this policy.

In all cases, we apply strict contractual and technical safeguards to ensure that any third party receiving your data handles it responsibly and only for the stated purpose.

Cookies & Tracking Technologies

77bda uses cookies and similar tracking technologies to deliver a smooth, personalised experience on our platform. Cookies are small text files stored on your device that help us remember your session, language preference, and login status. We use three categories of cookies: essential cookies required for the site to function, performance cookies that help us understand how users navigate the platform, and preference cookies that remember your settings between sessions.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect your ability to log in and access certain features. We do not use cookies to serve advertising from third-party ad networks.

Data Security

The security of your personal data is a top priority at 77bda. We implement a range of technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, strict access controls ensuring that only authorised personnel can access account data, regular security assessments and vulnerability testing, and two-factor authentication options for player accounts.

Despite our best efforts, no method of internet transmission or electronic storage is 100% secure. If you suspect any unauthorised access to your 77bda account, please contact our support team immediately at [email protected] so we can take swift action to protect your account.

Your Rights Over Your Data

As a 77bda user, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team and we will respond within a reasonable timeframe:

• Right of access: you may request a copy of all personal data we hold about you at any time.
• Right of rectification: if any of your data is inaccurate or incomplete, you have the right to request a correction.
• Right of erasure: subject to our legal retention obligations, you may request that we delete your personal data from our systems.
• Right to restrict processing: you may request that we limit how we use your data while a correction or erasure request is under review.
• Right to withdraw consent: where we rely on your consent to process data (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

We will handle all data rights requests in good faith and with respect for your privacy. Please note that certain rights may be limited where we have overriding legal obligations, such as retaining transaction records for financial compliance.

Data Retention

We retain personal data for as long as your 77bda account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When your account is closed and all legal retention periods have expired, we will securely delete or anonymise your personal data. For active accounts in Bangladesh, transaction records may be retained for a minimum period to satisfy applicable financial record-keeping requirements. Anonymised, aggregated analytics data (containing no personally identifiable information) may be retained indefinitely for platform improvement purposes.

Third-Party Services & Links

77bda integrates with third-party services solely to operate our platform — including payment gateways (bKash, Nagad, Rocket), game content providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt), and infrastructure providers. Each third-party provider maintains their own privacy policy governing how they handle data within their systems. We encourage you to review the privacy policies of any third-party services you interact with through 77bda. We are not responsible for the privacy practices of external services, and this policy applies exclusively to data processed by 77bda directly.

Age Restriction & Child Safety

77bda is strictly an adults-only platform. All users must be 21 years of age or older to register, deposit, and play on 77bda. We do not knowingly collect personal data from individuals under the age of 21. During the account registration and KYC verification process, we take active steps to verify that players meet the minimum age requirement. If we discover that a user under 21 has created an account, we will immediately suspend the account, void any associated transactions, and delete the personal data in question. If you believe a minor has registered on 77bda, please contact us at [email protected] without delay. Responsible gaming and the protection of minors are central commitments of our platform.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or operational needs. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users by email or by a prominent notice on the 77bda platform.

Your continued use of 77bda following the posting of any changes to this policy constitutes your acceptance of the revised terms. We recommend bookmarking this page and checking it periodically. If a change is significant enough to affect your rights materially, we will make reasonable efforts to give you advance notice.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77bda handles your personal data, our support team is available 24/7 and will be happy to assist you.

Email us at: [email protected]